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Job Details
Company Kier Group
Job Title: Contracts Manager
Job Category: Utilities
Job Description:
Contracts Manager Southampton OVERALL PURPOSE OF THE ROLE The role of Contracts Manager is responsible for the successful delivery of all pre works activity working alongside Virgin Media and selected external partners. Our objective is to develop the relationship through maintaining and exceeding targets and ensuring SLAs are met. KEY TASKS AND ACCOUNTABILITIES · Ensuring all new and existing customer are contacted within SLA and properties made ready for HFC and FTTP scheduled installations in accordance with the Company SOP and technical requirements · Provide leadership, support and development to all team members within your region. Ensure all team members within your region have monthly 121s. · Deliver an “on target” KPI performance for Kier and client · Region to be managed and measured against Kier SOP highlighting both good practice and addressing and fixing and areas of failure · Lead by example driving a field support ethos where our management teams are field based supporting our people to meet our client’s needs · Responsible for developing/building relationships with client and other parties during the course of the contract period. · Attend and chair all required external and internal meetings. · Preparation and submission of reports as may be required on a regular or ad hoc basi · Ensure that the correct Operational personnel are deployed as necessary. · Ensure compliance at workforce level with the Kier Safety Management System, Contract Specification, and Codes of Practice. · Ensure full compliance with NRSWA Regulations. Focus on improving performance in Health, Safety & Environment ESSENTIAL SKILLS AND EXPERIENCE · Operationally and commercially aware with proven experience in a similar role within the contracting Telecommunications/Media market · Strong analytical and technical skills are essential · Excellent communication skills · Proven ability to build strong relationships and exceed client expectations · Strong customer service focus · To ability to motivate, manage, develop and grow a successful team About Kier: Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture. Kier is an inclusive employer. Let’s shape your world together. Make the journey. Leave a legacy.

Employment type: Permanent
Salary/Hourly Rate: From: 45000 To: 50000 £ GBP
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Hampshire - Hampshire - England - South East
Post Date: 28 Jun 2018
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