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Company :
   Kier Group
Job Title : Operations Manager
Job Category / Job Sector : Water / Waste Water / Drainage
Job Reference : 183624
Job Description :
Operations Manager


To manage the Field Performance Managers and operational support delivering IMDS workstreams. Ensure efficient and effective execution of work in a cost efficient and productive manner to achieve IMDS objectives. Monitor and achieve targets for Health and Safety, Customer Satisfaction, quality and outputs.


* Responsibility for operational delivery of all metering and developer services programmes in operational areas.
* Manage a programme to assure well-being of our operational workforce (LIFE).
* Drive the ethos of excellent customer service in order to achieve 100% very satisfied customers.
* Conduct weekly performance and productivity reviews with Field Performance Managers.
* Implementing performance improvement plans for under-performing workstreams.
* Achieve contract KPI’s and mandates.
* Review weekly CVR’s with a view to challenge
* Promote a positive H&S culture to include- zero harm, zero utility strikes, etc, ensuring all work complies with relevant H&S, CDM and Environmental legislation.
* Ensure that a holistic approach is taken to resource management – getting the right resources in the right place at the correct time. Moving and sharing of resources as required.
* Ensure effective people management (including time-keeping, absence, disciplinary, grievance, performance, development).
* Work with the management team to produce/develop and review commercial & operational savings action plan e.g. are we on target for savings associated with reducing rework, aborts, etc.


* 5 days SMSTS/IOSH
* NRSWA Supervisor
* Knowledge of CDM Legislation
* Full UK Drivers Licence
* POSWSH and regulated hygiene requirements
* A minimum of five years experience in an operational management role
* Knowledge of operational programmes of work
* Experienced in working in an integrated environment with good communication skills
* Experienced in management of street works.

About Kier:

Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.

Kier is an inclusive employer.

Let’s shape your world together.

Make the journey. Leave a legacy.
Skills (Years Experience) :
Employment Type :
  • Permanent
Salary/Rate : From: Unspecified  To: Unspecified
Other Information
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Job Location : Suffolk - Suffolk - England - East Anglia
Post Date : 10 Jul 2018
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